Program Description


Take Your Time


Participants will be more effective and able to focus on their key result areas by better managing their time. This course facilitates an awareness of time management utilising techniques that will help enable more effective use of time. This course is not designed to promote a time management diary system.

Additionally, if appropriate, the course covers customer service skills in the context of effectively managing time whilst maintaining a positive customer service approach.


On completion of the workshop participants will be able to:

  • Evaluate their time logs and identify their time wasters.
  • Re-assess their priorities.
  • Utilise additional techniques to plan and schedule short and long term activities.
  • Develop individual strategies for more effective use of time.
  • Cope with saying ‘no’.
Key Content
  • Time management principles.
  • Analysis of the time log and time usage.
  • Planning and scheduling for effective time use.
  • Eliminating and avoiding external and self-generated time wasters.
  • Self-evaluating their own time management and identifying improvement strategies.
  • Effective use of your diary.
  • Individuals who feel that they are always very busy and still don’t achieve all they want to.
Attendees Maximum of 12 participants recommended.
Delivery Style Individual work and self assessment, questionnaire, brainstorming and group discussions
Duration 1-2 days subject to client’s requirement for customisation
Prerequisites Bring your time logs and diary
Pre-work All intending participants will be asked to complete a time log of at least 1 week’s duration prior to the workshop. This time log is to be brought to the workshop for analysis.
  • Room large enough to accommodate up to 12 people in small clusters of tables or horseshoe shape of chairs.
  • Overhead projector, flipchart, whiteboard.