is an important part of any professionalís job. The classic
process is divided into a number of key phases. Understanding the
process is just one part of effective decision making. Decisions
are not made in isolation, participants also need to understand
how external environment, organisational culture and individuals
behavioural style impacts on the way people make decisions.
course examines the concept of organisational culture and
identifies the characteristics, values, "heroes and
survivors" and rituals of the organisation. Participantís
review their DISC based management profile and identifies how
participants may bring an array of issues (work related and
otherwise) with them to the work place.